Unit 8 P4 –
Introduction – I will be identifying when you need to
be formal or informal and what type of documents will be appropriate.
An Informal Document:- is written using slang, no clear paragraphs also many of the ideas are jumbled up but they are still been able to understand.
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E-mails:- This is a form of communication
used with in and out of a work place to let customers and employees aware of
new changes within the organization. This is known as an informal way of
communication because the message do not have to be long but can contain as
much details as u want, and you can also add attachments to send globally.
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Invoices:- This is a commercial document
that you receive from a sell that will be given to a buyer stating the
products, quantities and the agreed prices for the product of services that the
seller has provided. This makes the document formal and can be used as proof
that the customer has received the goods or product.
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Agenda:- This is a list of items that
have been suggested to be discussed in a meeting. This is a formal way of tell
staff members where a meeting is going to be held, this is both internal and
external.
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Minutes of a Meeting:- This
is all the summarized points that was mentioned in a meeting. This is a formal
way of tell staff what happened in the meeting, who was there and who was not
there, a summary of everything that went on detail by detail.
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